New & Used Boat Co

Thank you Glyn, Darren and Ian for making my Widebeam purchase possible!! Honest and reliable company to deal with. A very happy purchaser!
Mar 23rd, 2023

Nov 8th, 2022

Jul 7th, 2022

Similar to some other reviews here we travelled to Mercia Marina to look at the boats on offer at New and Used. We too were met by a very abrupt man who told us we shouldn't be there as it is appointment only. He was very dismissive and told us they didn't have anything we could look at, even though your website states you have plenty of demonstrators. We were informed we couldn't look at any and try somewhere else. We obviously have not been back and will do everything we can to avoid buying our 200k+ wide beam from you. It appears you have some customer services issues at Mercia which may well need your attention !!
Jun 24th, 2022

We went to the office to find out which boats were for sale but as soon as we walked in we felt very unwelcome, like we were being an inconvenience. One of the male staff was very abrupt and his tone of voice was inappropriate. He told me I shouldn't be in there as it was by appointment only. I asked if I needed an appointment to go in and ask for info on which boats were for sale and he did actually agree that I did not need an appointment to do that. However his arrogance has made me want to avoid buying from this company. His poor customer service was offensive and unnecessary.
Jun 2nd, 2022