Magnet Kitchens

The kitchens are nice, but the service is astonishingly bad. They have caused us significant grief with having our kitchen designed and delivered. It took numerous attempts to get the design right, as the guy we dealt with (Amarpaul) kept writing the measurements in wrong. When they delivered the kitchen, they left a load of the components in their van. We've now just discovered from our builder that they didn't deliver the cooker hood. Probably worth using another branch if you decide to go with Magnet, to avoid the ineptitude of the people working here.
Sep 20th, 2021

They say all is well that ends well. At least I finally got my refund from Magnet, with only a six week delay. I also now know not to use them ever again. Guys at customer service in Darlington are nice, they sympathised with how poor the service at Walthamstow had been.
Feb 23rd, 2023

Avoid at all costs, the manager Satvir ruined my kitchen. They can't even measure a simple square room properly.
Jul 7th, 2022

I don't really know why they are rated so highly by Which. Just got my kitchen done by them ... cannot possibly count how many things gone wrong starting from the designing the kitchen. Angie, who assisted us was great! She was there for us all the way through this turmoil. I cannot thank her enough
Apr 5th, 2022

I would strongly dissuade anyone from using this store. While it may initially seem like it they would be an "easier" place to order everything for a kitchen, they are far from it. They sent multiple items what were incomplete, incorrect and broken. Trying to get them to remedy the situation despite their full responsibility was an absolute battle. Beware of using them as they will do anything to avoid taking ownership of their mistakes.
Dec 20th, 2021