Holstens UK Trading Ltd

Am an event decorator and planner. Order goods on the 1st of December for next day. Goods NEver arrived. As I type they are refusing to refund me my money unless DPD return the goods that they never deliver to me. I have complain to Consumer adviser and the matter will be passed to trading standard. I am also considering taking them to court. For breach of contract and damages for the extra money I paid to hire again another flower from someone. After this I won't order from them. Rude staff. The only staff that have manners is Debbie it's a shame. As a former customer service manager I don't think I will work for such company.
Dec 28th, 2022

Products are generally cheaper here. Quality 3 out of 5 on some products. Im very happy that we have a Holstens in the UK. As there are limited suppliers for the wedding industry. Also I would like to say the bank transfer method of payment is not very good. Order your product, wait for invoice, the do a bank transfer. Its a slow process.
Aug 19th, 2022

Applied for an account, was approved and then absolutely zero communication regarding an order I placed. Havent heard from them since so have gone elsewhere. Shame as their pricing is fantastic and I would have been a heavily repeating customer.
Mar 28th, 2022

Excellent customer service from a lovely team. The two ladies who work here have a fountain of knowledge when it comes to helping us select the perfect centrepieces and props for our business. Will most certainly return here for all of our future purchases.
Jan 18th, 2021

Great products lovely helpful customer service and speedy accurate delivery Will definitely order again
Jan 3rd, 2021