Katie's Pet care

My dogs love Katie more than they love me!
May 12th, 2021

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Nov 1st, 2020

Our dogs love Katie shes brilliant with them wouldnt go any were else
Mar 19th, 2019

I have been made up with Katie, she has a fantastic rapport with my dog who loves going, first class service
Feb 15th, 2019

I wasn't going to leave a review but as I have now tried to find a new day care / dog sitter who wouldn't take us as we had "fallen out" with Katie I feel like people should know we don't allow her to look after our dog anymore .. (my partner cannot do this review as she has been blocked from the page.) Katie came for our dog in the morning he was the first pickup , I went with her to the van (normally she would collect him from inside the building ) She placed my dog in a cage that had faeces in ... I don't know why but I didn't say anything as I was shocked , I thought about it all day and in the evening I asked her , she got quite aggressive and said it was not faeces and that it was sick !!!!! ... This is just as bad it carries just as many germs .. Either way it was not acceptable and rather than just calming the situation argued with me .I am not unreasonable and understand that maybe she was running late (which sadly was another problem we found on a regular basis) or had missed the cage and would have accepted that as a reason as we are only human and can make mistakes .. but no she argued .. so even though our little dog enjoyed his time out I cannot send him there anymore as I do not agree that my dog should lie in sick or faeces and that I should be answered back to after looking after my dogs best interests . This did happen a few months ago and as I said I wasn't going to write a review. However, having tried to find a new sitter, who before I told them my dogs name...already knew it, and that we had dealt with Katie before and also knew we had had issues with Katie. So I now feel like we have been talked/gossiped about on a group chat that all the local dog sitters are on (that another sitters has told us about). So due to the lack of hygiene in Katie's van and the fact we have been blacklisted , we are the ones who suffer as we cant use any local people. God knows what has been said about us .
Nov 8th, 2018