Fix Auto Wigan

May 3rd, 2023

My car was assigned a repair through my insurance at fix auto/SD pollit. 3 month wait for repairs. Initial communication was good. Car picked up and that's when the problems started. Estimated 8 days for repairs to be completed. Communication then deteriorated and kept waiting a number of days in limbo having to take time off work. In the end it was 14 days when my car was returned. On inspection of my vehicle it had been repaired to an extremely poor standard and totally unacceptable condition the car was in. Overspray on windows,on plastic trim,spray paint on boot lid. Full of filler dust inside. Bumper not fitted correctly. Vehicles shouldn't be leaving a workshop in that condition. Contacted fix auto and they wanted me to return for them to rectify the the problems. Very poor customer service. Eventually received a courtesy vehicle. Last email I sent to fix auto was ignored. No apology at all. Extremely poor.
Apr 17th, 2023

Service: Auto body & trim replacement
Aug 28th, 2022

Great team
Aug 5th, 2022

Avoid...... Had our car 6 months...... Lies after lies after lies poor management we are now 6 months in and now another part is needed that wasn't ordered told the car ready over a month ago then had to call them to see what was happening you get told different things with each person you speak to AVOID at all costs....
Jul 1st, 2022