British Heart Foundation Furniture & Electrical

Thought wed do a good thing by donating a 2k couch but because it had manufacturing holes for screws, refused to take. Came like that 18mnths old. Absolutely ridiculous as would have been snapped up. Shame on BHF. Cancelled my charity subscription
Nov 3rd, 2022

Delivery service is an absolute disgrace!
Oct 25th, 2022

Oct 12th, 2022

Arranged a collection for a piano, waited 4 hrs for collection after not being given a time slot or the drivers calling. We were told that the drivers were unable to take a piano down a doorstep because of the weight... we accepted that the delivery guys were probably a couple of wet flowers with no strength, bless them...so my partner moved it outside for them on his own. Continued to wait with no contact, we were told they had taken down a wrong number for us, but we had subsequently phoned 4 times and visited in person and still we weren't given a time slot. Now after having taken the day off work we also have a perfectly good piano waiting and getting rain damage in the side yard....brilliant work! Now I understand why their google review ratings are so low. Unprofessional and incompetent, we won't be donating or purchasing again.
Sep 21st, 2022

It's cheaper going to harrods in London.iv never known a so called charity shop do dear.and to charge 25 for delivery.its just daylight robbery.funny they do t charge an entrance fee.keep away.
Aug 8th, 2022