The Hot Tub Outlet Ltd

Went in to ask for advice on my chemical routine. Was thinking of changing from chlorine to bromide, the staff were so helpful. They could have sold me nearly 100 worth of new chemicals and filters but advised me to go home and retry with my chlorine. They explained everything so clearly. I was really impressed with how kind and helpful they were as I hadnt bought my tub from them but they were willing to help so much
Aug 25th, 2022

Carole, Martin, Tony and the 2 lovely men who installed my hot tub were brilliant from the start!! Carole was very helpful and informative when I went down to have a look and Tony came round in less than an hour to check access, which was VERY tight!! They only had about 1 centimetre extra but they fitted it without looking even slightly stressed, I couldn't even watch!! I popped down today for some more chemicals and some of the lovely smelly spa soaks and Martin served me and answered all my questions while Carole was on the phone but she came out to the car park after her call to check that everything was OK. I really can't fault anything about the service I received and would REALLY HIGHLY RECOMMEND them to anyone thinking of buying a hot tub
Aug 8th, 2022

Staff friendly & knowledgeable. They didn't have the Spa starter packs in, but the staff advised me of what I'd need in 1kg packs, which worked out slightly cheaper then the starter pack. I recommend going here for your hot tub chemicals if your local to Wigan, but they also deliver via their website.
Apr 14th, 2022

Excellent service from beginning to end. Help and advise choosing the right model for us. We had an on-site inspection initially to ensure how to get the hot tub where we needed it. The Tub arrived in the estimated time span we were given. We cant thank Tony and his son enough for the setup which all went smoothly and the advise Tony gave us. The hot tub is amazing !!! A happy Edwards Family !!
Apr 9th, 2022

I knew nothing about hot tubs, just knew I wanted one. Carole and Martin were so helpful and lovely, spent so much time with me answering all my questions, I have now ordered one, if you are thinking about it, don't go anywhere else this is THE place to go can't recommend highly enough
Feb 21st, 2022