Argos Wigan Robin Retail Park

Do not use this argos if you can avoid it! The customer service is awful, I bought a laptop as a gift, realised it was the wrong item and went to take it back 2 hours later, they would not take it bakc as they said it had a fingerprint on it. The store manager is a horrible person and has no customer/people skills. I then went to Marus bridge who then refunded me with no issues. Avoid Robin Park argos!
Oct 6th, 2022

Nicola the store manager is an absolute vile human being. Shouting and screaming at me and my 5 month old to get out of the store just because I didnt have a receipt for an item. Didnt even give me a chance to look for it. Thats fine, Ill keep it if I have to but the terrifying and hostile environment she created in the store was abysmal. Horrid sad human being
Aug 25th, 2022

One of the worst customer services of all the Argos store. The girls who serves there is really unprofessional. Bought a watch , opened in front of her . Find out it was used and had a scratch. Showed her and she said she could not take it back. However the boy who works there helped us and refunded the amount for the watch.
Aug 7th, 2022

100% recommended
Jun 22nd, 2022

I was instore last week ordering something, during my time instore I overheard one of your managers linsey (sorry if I haven't spelt it right) she was helping a very elderly lady and gentleman. She was very patient and helpful even though the issue was to do with the lady's mobile network and not the mobile she had purchased from Argos. Linsey rang 02 for the lady as she didn't understand and found the lady was having money taken for data (I didn't see the phone but I'm pretty sure this lady wasn't using internet). Anyway today I went to pick up my item to find Linsey again with the elderly couple, it seems Linsey had managed to get the 02 to refund the money taken and was trying to explain this would take upto 10 days. Anyway the lady was emotional but Linsey managed to calm her down and the lady was very grateful. Even though it was not an Argos issue Linsey told the lady to return again in 10days and she would chase up if needed. I hope Linsey gets recognition for the excellent customer service she gives and I hope my grandma is fortunate enough to recieve her help one day. After seeing her at work I could not let this go unnoticed as it really did touch my heart. The elderly lady was full of praise for her and so I feel confident to do this review on her behalf even though I did not get served by her myself.
Jun 12th, 2022