AlphaProUK

I ordered a bespoke BBQ and wood burning Pizza Oven from Alpha Pro which I am absolutely delighted with. The build quality and service could not have been better and Paul was extremely helpful throughout, from advice with the design to delivery and installation he was nothing short of superb. Why can more companies not by like this! I have no hesitation in recommending Alpha Pro if you are looking for a high quality outdoor kitchen for your garden!
Mar 21st, 2021

I ordered an oven last year at a high end show and spent just under 3000 on the new oven. I was messed about for months and months stating that it was being built and would be another couple of weeks. When it was finally delivered it was completely the wrong color and I was sending it back. The managing director stated that he would send me 500 back to say sorry and for me to accept the oven. He did not return any of my calls nor did he reply to my emails. I was going to return to the show to complain in person but due to whats going on it clearly wont happen. I did contact the show organiser directly to complain to them. Stay well clear of this company!!
Jan 16th, 2021

Ordering from this company was the biggest mistake I ever made. I spent just under three thousand pounds and over five months later my order is still not completed. After being told my order would take four weeks the oven arrived over two months late, and without the all weather cover. Despite numerous emails and telephone conversations with Paul Ballard (managing director) it is now over five months since my order and no cover has arrived. the website clearly states the oven I bought included an all weather cover and now Paul is claiming he has no record of me ordering a cover. This company has the worst approach to customer service I have ever experienced, considering I saw Paul's stand at a very high profile exhibition I am shocked at the companies complete lack of professionalism. I will be contacting the exhibition organisation to let them know their name is linked with such an awful company. I would advise anyone considering using this company to go somewhere else.
Feb 3rd, 2020

Fast Delivery, Bespoke outdoor kitchen manufactured and delivered within 2 weeks, absolutely fantastic, can't recommend enough
Nov 30th, 2019

This company does not publish negative reviews posted directly on their website. Consider this accordingly when researching your pizza oven.
Jul 1st, 2019