TV Aerial Company

I have never had such poor service from a company. Not only was the fault NOT fixed, but they fitted a new unnecessary distribution amp without checking the origin of the fault - all this for a charge of more than 570! We ended up with with a worse problem and any recourse was rebutted by the tetchy and unpleasant receptionist. Suffice to say, a call to our local TV specialist rectified the problem - we had a new aerial, new distribution amp and plate installed, all for 190. I would give them no star, but that does not seem an option. Avoid at all cost, as it will cost you dearly.
Apr 3rd, 2023

Evoy this company is taking money from old ill people he came to to repear the satellite TV are new the man has not idea about satellites. Make things WORSE. Charged 268, he made a mess of the satellite. Do spend your money with people like them. Diana
Mar 31st, 2023

Called them out, they didn't turn up ,then they came the next day and didn't fix the cctv problem and charged me 114 pounds for nothing bloody conned again. Just wish I'd read the reviews.
Mar 25th, 2023

Agree with all the bad review. Stay away. These people will tell you that a quotation is free of charge but as soon as indoors, they will find the way to access your devices and that will trig a charge. On top of that, they made up problems that can be easily fixed and creating all possible excuses to come back and charge more. So, watch out and protect vulnerable elderly people.
Mar 2nd, 2023

DO NOT USE THIS COMPANY. When we couldn't get any reception The TV Aerial Company came out and solved the problem by installing a Freesat box at over 300. But when things went wrong 4 months later it was impossible to get someone out. I rang repeatedly for 2 weeks and was told each time that the engineer would contact me - he never did. On the last occasion I was told the engineer had made numerous attempts to contact me. When I asked how it was that the phone hadn't rung and no messages left I was told I was being rude and the phone was hung up. Positive - yes, rude - no. What an appalling way to treat customers. How they manage to stay in business is a mystery. I got someone else out on the next working day and the problem was solved fot 45.
Mar 8th, 2023