Shell

Wouldnt even like to give this 1star but unfortunately you cannot review without choosing a star rating. Experienced what can only be racial discrimination in this store today. I was followed by a member of staff down every single aisle I walked down. There were other shoppers in store, who were not of afro/Caribbean descent, who were not followed. I complained about this when I went to complete my purchase at the till, to a member of staff named Suresh. I stated that I had been followed by a member of staff as soon as I entered and I was treated differently to other shoppers in the store. He did not respond, instead he smirked and asked me for payment. Very disappointed that Waitrose would have their products stocked in a shell branch that treat paying customers like this and will definitely not be shopping there again.
Apr 30th, 2023

If I can, I would give zero stars. Dont expect any customer service here. I went there many times to buy some little things and I also fill up the car for petrol there as well. Today I cant accept it anymore and decided to write it down. 1. when I bought cigarettes there, a young guy asked me to show ID with a gesture and didnt even tell me by speaking to me. No hi. No bye. 2. Once I filled up the petrol in the night and I was waiting for ages, because nobody was in reception and there was no apology 3. I bought food in the shop today, and a lady who looks to be in her 40s served me. She was very rude and I gave the food to her hand and she didnt hand it back to me. I had to get it through the window. I said bye, have a good day. She didnt even reply and looked very angry with me for no reason. 4. Once i paid and they give me change back, the coins fell on the floor. I picked it up. And they didnt apologize to me. Now I have decided that I wont get anything from this station. I am not treated as customer there, it feels like I owe them money. I suggest you avoid this place because you all deserve respect.
Mar 17th, 2023

Not happy with this shell garage every time buy drinks and fuel try use toilet facilities it s out of order and blocked by food trolley! Complained and asked why is it closed lady at behind counter got no answer or response all I get smirking!! Very dissappointed!!
Mar 5th, 2023

Unfortunately I am not a happy customer. On a few occasions now I have seen a so called deal but been charged full price! I can see how shell have recorded such high profits.. M
Feb 21st, 2023

Feb 20th, 2023