United Kingdom Business Directory

      Giganet

      ( 9 Reviews )

      Giganet
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 8:00 AM
      Thursday:
      8:00 AM - 8:00 AM
      Friday:
      8:00 AM - 8:00 AM
      Saturday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.6 - (9 reviews)
      8
      0
      0
      0
      1
      Read Our 9 Reviews

      Chamber Rating

      4.6 - (9 reviews)
      8
      0
      0
      0
      1
      › ‹
      • Angela Heidemann

        Terrible. Communication practically impossible and one department doesn't talk to the next. Booked to get connected. Engineer didn't show up. Took us several days to get an answer. Turns out they f'd up and inadvertently cancelled our order without telling us. Complete shower of clowns. Stay away!!
        May 1st, 2023

      • George Danchie

        Really poor start. Just had this installed but broadband isn't connecting to the eero device. The engineers have said to call Giganet directly but have been waiting for 25 mins for someone to pick up. Customer service is clearly not one of their strong points.
        Apr 26th, 2023

      • El Pearsono

        Signed up as new cusotmer with promise of install from March. Despite this, no communication from GIGANET, sent emails, no reply, also called a numebr of times never answer the phone. Is this what is to be expected from a new services provider if I need support on broadband issues? I do however see you managed to setup a direct debit on my account...
        Apr 26th, 2023

      • Rich

        Best bits. Install was excellent but that was city fibre! They answer the phone quickly. Bad bits. Very little information about the install and router set up. After the install it was a nightmare getting the router set up.Getting no where near the speed we ordered. Been waiting 5 days to hear back from the technical people. We will give it another few weeks to see if they can sort out the speed problem, if not we will move on. Sorry Giganet you didn't live up to our expectations
        Apr 23rd, 2023

      • joe Waite

        I have been a customer of giganet for a little while now. Everything went fine with installation and everything was going fine until we workers dig up the road and cut the cable witch knocked out internet connection out and there fore was with no internet for 8 days. Now the connection has been knocked out again. I called giganet to let them know there was a problem they told me they would get someone to look into the matter and they would get back to me that day with an update I have heard nothing we are now on day 3 with no internet and still no phone call or email to let me no what is going on. I am really disappointed with giganet I rely heavily on my internet connection as everything works through it. I have never had so much of a problem with my internet before it's all well and good having faster speeds if it works properly and also paying for something that I can not use again amazing.
        Apr 19th, 2023

      Read Our 9 Reviews

      About
      Giganet

      Giganet is located at Forum 4, 3 Parkway in Whiteley, England PO15 7AD. Giganet can be contacted via phone at (330) 311-6555 for pricing, hours and directions.

      Contact Info

      •   (330) 311-6555

      Questions & Answers

      Q What is the phone number for Giganet?

      A The phone number for Giganet is: (330) 311-6555.

      Q Where is Giganet located?

      A Giganet is located at Forum 4, 3 Parkway, Whiteley, eng PO15 7AD

      Q What is the internet address for Giganet?

      A The website (URL) for Giganet is: https://www.giga.net.uk/?utm_source=google&utm_medium=affiliate&utm_campaign=google_homepage

      Q What days are Giganet open?

      A Giganet is open:
      Sunday: Closed
      Monday: 8:00 AM - 6:00 PM
      Tuesday: 8:00 AM - 6:00 PM
      Wednesday: 8:00 AM - 8:00 AM
      Thursday: 8:00 AM - 8:00 AM
      Friday: 8:00 AM - 8:00 AM
      Saturday: Closed

      Q How is Giganet rated?

      A Giganet has a 4.6 Star Rating from 9 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 8:00 AM
      Thursday:
      8:00 AM - 8:00 AM
      Friday:
      8:00 AM - 8:00 AM
      Saturday:
      Closed

      Ratings and Reviews
      Giganet

      Overall Rating

      Overall Rating
      ( 9 Reviews )
      8
      0
      0
      0
      1
      Write a Review

      Angela Heidemann on Google

      image Terrible. Communication practically impossible and one department doesn't talk to the next. Booked to get connected. Engineer didn't show up. Took us several days to get an answer. Turns out they f'd up and inadvertently cancelled our order without telling us.
      Complete shower of clowns. Stay away!!

      George Danchie on Google

      image Really poor start. Just had this installed but broadband isn't connecting to the eero device. The engineers have said to call Giganet directly but have been waiting for 25 mins for someone to pick up. Customer service is clearly not one of their strong points.

      El Pearsono on Google

      image Signed up as new cusotmer with promise of install from March. Despite this, no communication from GIGANET, sent emails, no reply, also called a numebr of times never answer the phone. Is this what is to be expected from a new services provider if I need support on broadband issues? I do however see you managed to setup a direct debit on my account...

      Rich on Google

      image Best bits. Install was excellent but that was city fibre! They answer the phone quickly.
      Bad bits. Very little information about the install and router set up. After the install it was a nightmare getting the router set up.Getting no where near the speed we ordered. Been waiting 5 days to hear back from the technical people.
      We will give it another few weeks to see if they can sort out the speed problem, if not we will move on.
      Sorry Giganet you didn't live up to our expectations

      joe Waite on Google

      image I have been a customer of giganet for a little while now. Everything went fine with installation and everything was going fine until we workers dig up the road and cut the cable witch knocked out internet connection out and there fore was with no internet for 8 days.
      Now the connection has been knocked out again. I called giganet to let them know there was a problem they told me they would get someone to look into the matter and they would get back to me that day with an update I have heard nothing we are now on day 3 with no internet and still no phone call or email to let me no what is going on.
      I am really disappointed with giganet I rely heavily on my internet connection as everything works through it. I have never had so much of a problem with my internet before it's all well and good having faster speeds if it works properly and also paying for something that I can not use again amazing.

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      Overall Rating

      Overall Rating
      ( 9 Reviews )
      8
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      0
      1

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