Hursley Hill Garage

Hursley Hill Garage

Chamber Rating

4.3 - (24 reviews)
16
5
0
0
3
Read Our 24 Reviews

Chamber Rating

4.3 - (24 reviews)
16
5
0
0
3
  • RagTheNutsOff

    The chaps re-gassed a vans aircon for me when passing. Super helpful and was completed in 50 mins or so
    Jul 17th, 2022

  • Jessica Harding

    So friendly and helpful, good prices too don't feel like they are trying to rip you off like other garages
    Mar 22nd, 2023

  • Luke Scadding

    Great garage super friendly staff highly recommend
    Mar 16th, 2023

  • Yasmin Lowe

    I would highly advise anyone thinking of buying a vehicle from this dealership to look elsewhere. I bought a van from here and had numerous problems within a month of buying it. The van broke down 4 times within the 6 month warranty period and each time had to be towed over 35 miles to the garage, staying with them a week or so at a time, leaving me with no other vehicle. This would have been fine if the problems were eventually fixed and the customer service I had received was great but it was far from it. After months of going back and forth, several injector problems and short term fixes, as well as a very concerning fluid bubbling around the base of one of the injectors, the warranty finally ran out and I had to take the van to a reputable local garage as I was very concerned about the ongoing problems and leaking fluid. After getting a second opinion, it turns out that the garage at the dealership had used silicone sealant to try and stop a leak coming from the injector rather than purchasing the new rocker cover that it needed as they had damaged the seal, while it was still under warranty. It was implied to me that this may have been done as a temporary fix to see the van out of warranty which is exactly what happened. When I then approached Nick (one of the owners) at the dealership about what had been discovered, he took no liability (even though they were the only ones to have carried out work on the van) and his attitude was very condescending, rude and he totally wiped his hands of it. He showed no empathy to the situation and would not help in any way whatsoever. Overall, the customer service is very very poor and the dangerous workmanship of the mechanic on site is in no way something I would recommend to anyone. Please stay well clear and take your money elsewhere.
    Jan 8th, 2023

  • John Light

    Excellent reception staff and service
    Oct 27th, 2022

Read Our 24 Reviews

About
Hursley Hill Garage

Hursley Hill Garage is located at Hursley Hill in Whitchurch, England BS14 0QZ. Hursley Hill Garage can be contacted via phone at (127) 583-2303 for pricing, hours and directions.

Contact Info

  •   (127) 583-2303

Questions & Answers

Q What is the phone number for Hursley Hill Garage?

A The phone number for Hursley Hill Garage is: (127) 583-2303.


Q Where is Hursley Hill Garage located?

A Hursley Hill Garage is located at Hursley Hill, Whitchurch, eng BS14 0QZ


Q How is Hursley Hill Garage rated?

A Hursley Hill Garage has a 4.3 Star Rating from 24 reviewers.

Ratings and Reviews
Hursley Hill Garage

Overall Rating

Overall Rating
( 24 Reviews )
16
5
0
0
3
Write a Review

Jessica Harding on Google

image So friendly and helpful, good prices too don't feel like they are trying to rip you off like other garages


Luke Scadding on Google

image Great garage super friendly staff highly recommend


Yasmin Lowe on Google

image I would highly advise anyone thinking of buying a vehicle from this dealership to look elsewhere. I bought a van from here and had numerous problems within a month of buying it. The van broke down 4 times within the 6 month warranty period and each time had to be towed over 35 miles to the garage, staying with them a week or so at a time, leaving me with no other vehicle. This would have been fine if the problems were eventually fixed and the customer service I had received was great but it was far from it. After months of going back and forth, several injector problems and short term fixes, as well as a very concerning fluid bubbling around the base of one of the injectors, the warranty finally ran out and I had to take the van to a reputable local garage as I was very concerned about the ongoing problems and leaking fluid. After getting a second opinion, it turns out that the garage at the dealership had used silicone sealant to try and stop a leak coming from the injector rather than purchasing the new rocker cover that it needed as they had damaged the seal, while it was still under warranty. It was implied to me that this may have been done as a temporary fix to see the van out of warranty which is exactly what happened. When I then approached Nick (one of the owners) at the dealership about what had been discovered, he took no liability (even though they were the only ones to have carried out work on the van) and his attitude was very condescending, rude and he totally wiped his hands of it. He showed no empathy to the situation and would not help in any way whatsoever.
Overall, the customer service is very very poor and the dangerous workmanship of the mechanic on site is in no way something I would recommend to anyone. Please stay well clear and take your money elsewhere.


John Light on Google

image Excellent reception staff and service


RagTheNutsOff on Google

image The chaps re-gassed a vans aircon for me when passing. Super helpful and was completed in 50 mins or so


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Overall Rating

Overall Rating
( 24 Reviews )
16
5
0
0
3

Write a Review

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