Spiders Clothing

When visiting Whitby for the day we usually call into this shop. Unfortunately I will not be doing so ever again. I spotted a nice hat and picked it up to try it on. Within ear shot I heard one of the sales assistants say to the other in a very patronising way " do you know what I liked about the other lady that bought a hat, she actually asked for permission to try it on". Well excuse me !!!!! The most terrible customer service skills I have ever received. I told my husband and son who by the way has purchased a few items from this shop in the past, to leave immediately.We left the premises and will not set foot in it again. I think this lady whoever she is owner or employee needs to brush up on her customer service skills, disgusting treatment of a potential sale.
Oct 27th, 2021

View = Outstanding Vibe = English country oddball Food = Wonderful Service = Fast and polite And something 5% "the shining"! We loved it.
Nov 1st, 2022

Called in at Spiders on a resent visit to Whitby. The clothing range is excellent. Very helpful and sociable staff. Bought shoes and shirts with no dramas and smiles all round. Exactly how i like to do my clothes shopping.
Sep 22nd, 2022

The staff are appallingly rude totally ignoring customers. The only interaction was to look disgusted when approached for help. I couldn't believe the language used when gossiping together. One ' lady' described smashing someone's face in and calling them a slag. The F word was used several times. Not an upmarket shopping experience provided by 2 very unprofessional shop women.
Sep 20th, 2022

Great little shop and some really nice gear
Jan 23rd, 2022