Nonnos Pizza (Wheathampstead)

This used to be such a little gem when it opened but now it's just incredibly poor. I would say its worse than a large chain such as dominos. Cheap ingredients at an inflated price.
May 1st, 2023

Genuinely the best pizza I have ever eaten. Ordered takeaway 4 times and its been quick, hot, and such incredible food every single time. My favourite place to get pizza.
Apr 10th, 2023

Vegetarian options: Plenty of delicious vegetarian options. Kid-friendliness: Very willing to accommodate children. Wheelchair accessibility: Wheelchair accessible from the front. Dietary restrictions: Are friendly and willing to accommodate to any requirements.
Mar 22nd, 2023

I regularly order takeaways here, however unexpectedly I was in the restaurant last night. I didnt book but the staff were so welcoming and accommodating. The food was delicious! Thank you
Jan 27th, 2023

Seems I'm not the only one with a similar experience. I placed an order on NYE. Delivery was expected around 2.10am (1st Jan). It gets to 2am and no update on delivery. I tried calling the restaurant for an update but no answer. I ended up calling the restaurant 15 times but no answer at all. Around 3.30am I decided to go to bed, still nothing. The next morning I woke up and the deliveroo app said it had been delivered at 3.10am. I thought, no one rang the door bell or knocked (I live in a flat) but I thought maybe they left it outside my front door however there was nothing. I liaised with Deliveroo who eventually told me there was nothing they could do as the restaurant said they had delivered & that I should contact the restaurant. Sat 7th, I called the restaurant and spoke to Garcin who at first said they delivered and then offered me a voucher for half the price. I said I would like the full refund of 33 as I did not receive the order. He advised he would speak to Deliveroo finance and call me back on the Monday. I heard nothing back. I tried calling multiple times times throughout the week but was told Garcin was not available or that he would call me back- still nothing. In the end I had no choice but to go through PayPal who refunded me. It's a real shame as I have been told the pizza is nice but after the customer service or lack of, I have experienced I wouldn't spend a penny here and would urge others to re-consider - especially if ordering via an app. I hope Nonno's can do better.
Jan 17th, 2023