Avanti Gas Ltd

Terrible service...we have been waiting a month and are almost out of gas.We have a disabled son and i have asthma.We live in a the country and have no other means of heating and hot water.We spent over 30minutes on the phone trying to speak to an advisor.The reviews say it all really.
Mar 8th, 2023

Very poor answering the phone.
Jan 1st, 2023

Drove there to get a refill no one there said it was open on website
May 3rd, 2022

BABY IT'S COLD INSIDE Wednesday before Christmas they tried to deliver my gas but my car was parked in front of the house.i was upstairs seen the driver take a photo of my car and drive off.i would of thought common sense would be to knock my door and ask me to move the car.as I was upstairs I just noticed him drive away I phoned the office as the driver would of still been near by they got no answer when they rang the driver and I was promised it will be sorted.now it's boxing day no heating as they never returned.WHEN THIS WAS SUMMERWAYS GAS IT WAS A LOVELY RUN INDEPENDENT BUSINESS WHO PUT CUSTOMERS FIRST AND NOT LIKE THIS COMPANY AVANTI GAS WHO NEED TO PLEASE SHARE HOLDERS
Mar 23rd, 2022

Unfortunately I've had to deal with this terrible company and I have recently written to my local MP and the energy regulator to complain about their practice of withdrawing vital services to customers. I owed Avanti gas the grand sum of just 23.00. Despite my having paid on a standing order regularly for 8 years and despite the fact that during the summer months I was often in credit. For this small amount of money, they stopped my account and delivering gas and left myself and my small granddaughter without heating and hot water. What other vital service would be allowed to do this! Especially in covid times. Absolutely criminal company with a finance department of dictators who are happy to withdraw vital heat and hot water during a cold spring for the small sum of 23. Despite my regular payments and despite my ringing them to explain the money would be paid shortly.
Mar 13th, 2022