Locking Castle Medical Centre

I would literally rather die than have to use this place
May 1st, 2023

Not good. Receptionists not helpful at all. Can't book an appointment for two weeks. Told to phone at 8am to make appointment. Absolute garbage, total jobsworth.
Mar 15th, 2023

***happily refusing heavily pregnant woman vital medication despite it being signed off by obstetrician. Causing extreme distress with absolutely no care or regard to fetal wellbeing. Disgusting*** If I could 0 stars I would. Impossible to get through on phone or get an appointment. Persistently lose prescriptions, or telephone appointments are not followed through with so you're left fighting for another. Some of the DR'S are rude and uncaring. In addition to this you can clearly see the receptionists computer screen through their rainbow window along with patient names on tests gathered on their desk which is a massive breach of GDPR. If you ever want to see a Dr or don't want random people seeing your medical records then AVOID.
Mar 13th, 2023

Absolutely appalling surgery. Rude reception team with no people skills what so ever. Got through at 14 minutes past 8 to be told all appointments have gone, Can offer me a pre bookable appointment for 3 weeks time. No good when my sick note runs out Friday and the GP wanted to talk before I go back to work. Told ring back tomorrow at 8am with no guarantee of an telephone appointment. Worse GP surgery in North Somerset and probably the UK. Reception staff obviously need people skill training. They have zero tolerance towards rude of staff but its okay for the staff to extremely rude to the patients. Drs are amazing when you actually get to speak to them unfortunately its the reception team that let the surgery down.
Feb 17th, 2023

Feb 4th, 2023