Excellence Living

Positive: Professionalism, Quality
Dec 9th, 2022

I employed Excellence Living to do a loft conversion and convert an upstairs bedroom into a bathroom, and I cannot rate them highly enough. The quality of work is superb and I wouldnt consider using anyone else for any future projects. From my first meeting with Paul I felt comfortable that the company had the skills and knowledge to carry out my project to the highest standard and I am thrilled with the end result. Nadine is a lovely, warm person who made me feel at ease from the first moment I spoke with her. She is great at keeping all the project files up to date so I was able to easily see what the actual and projected spend was on my project, and what elements we were still waiting for costs on. This was very reassuring as there is always the fear of overspending and running out of money to complete the project to the standard you want. My site installers, Josh and Ollie, were amazing. They were punctual and polite, answered all my questions and were great at explaining what was going on and what to expect. I couldnt have asked for a better team, particularly with their willingness to try and incorporate some of my more unusual requests ie. Building a seat in the shower, and making me feel comfortable being in my home at the same time as them. By the time they left, they felt like family. From the quality of service provided to the sub-contractors employed on the project, Excellence Livings customer care is outstanding and I wouldnt hesitate to recommend them and intend on using them for all my future projects.
Nov 2nd, 2022

We approached Paul and Nadine in the first instance because of their experience and knowledge of building into large roof spaces. We live in a dormer bungalow and knew our project would involve taking half of one side and a large chunk of our existing roof away and joining a new extension onto it, so we wanted to ensure we were working with a company that could understand what we felt was a complex task. The build started just as the pandemic took hold, so for the full run of our project, the construction industry went through a hugely challenging time. But Paul and Nadine worked tirelessly to minimise the impact of this on our build. We knew it was going to be a big ask, but Paul, Nadine and their wonderful employees Sel and Chris, did an amazing job of working around us as we continued to live in the house throughout the project, and most of the ground floor rooms were impacted at some stage. We were kept us up to date on costs, lead times and build issues and it was the great communication between the Excellence Living team which made such a difference to the whole experience. We knew that they were working to achieve the best possible results for us. It would be nave to think any build project wouldnt have problems. Ours certainly did, but what impressed us was how Excellence Living faced into those issues head on and addressed them proactively, always looking for solutions and at the same time guarding our budget. We met regularly throughout the course of our build so we could raise any concerns and be brought up to date with what to expect during the following week. They also shared the benefit of their knowledge and experience to suggest options and ideas as the project evolved. We now have a fantastic new living space which allows us to maximise the views into the garden, and gives us a master bedroom which benefits from both the morning and evening sunshine. For us, having our home dismantled and rebuilt was an exciting but testing thing to. Having the skill, knowledge and experience of Sel and Chris onsite everyday was so reassuring, and their work output and level of commitment was impressive. Were loving our new space, and are very grateful to Excellence Living for helping to turn our plans into a reality.
Oct 26th, 2022

I couldn't be more happy with my loft conversion and the service I received from Excellence Living. The customer service is a particular strength and there was always someone on hand to answer questions. The team were a pleasure to have on site - polite, friendly, flexible in their approach, and also clean and tidy. All credit to them, also working through difficult circumstances during lockdown. Nothing was too much trouble and the work was completed on time and to a high standard with nice finishing touches. Thank you Excellence Living! Service: Remodeling
Apr 27th, 2021

So very happy with our loft conversion by Excellence. This was our first serious building project and we were naturally apprehensive about the process. We have three children and the thought of the upheaval put us off going ahead with our loft conversion for some time. We found Excellence Living and from the very first point of contact the team have all been so friendly, helpful and courteous and we have felt very looked after. Nadine is a wonderful warm person who helped walk us through the process. Paul is extremely knowledgeable and we felt in safe hands with his experience. Ali and Dean were the team that looked after our build day-to-day and were both brilliant! They treated our house and family with respect and courtesy. They were always punctual, kept us informed throughout the whole process, they were flexible and worked with us when we wanted to make any small changes to design, and they were friendly, polite, calm and accommodating throughout the project. We actually miss them! We would not hesitate to recommend Excellence Living to friends and are already thinking about our next project with them.
Sep 29th, 2022