West Houghton Roofing & Pointing Services
-
Unit 15 Barrs Fold Rd
Westhoughton, eng BL5 3XP - (194) 223-7397
Hours
Chamber Rating
-
Hannah Akhtar
Work men have come to my property to replace the roof tiles and left my garden in a state with old tiles off the roof nails and dirt lying around. Which I had to clear myself as it was a hazard. Came out to fit a vent in my roof and left my loft door open! Unprofessional and lazy workers. Who do not clean up after themselves or do their jobs properly. Service: Roof installation
Jan 11th, 2023 -
Viv Critchley
Dec 7th, 2022 -
hayley hodson
Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
Jan 21st, 2022 -
cosmin ion
Service: General repairs & maintenance Critical: Professionalism, Quality
Dec 22nd, 2020 -
L2 2
Carried out works on my neighbour's property on behalf of Flintshire County Council. Extremely inconsiderate, repeatedly ignored written agreements regarding notice requirements and dust prevention, causing avoidable impact to me and preventing me from using my garden on the hottest summer days during lockdown. Site manager became aggressive when refused access to my property because the notice requirements agreed with my neighbour in writing were being ignored - I got shouted and had to close my door to remove myself from the situation. Only escalated complaints led to a few days of WRPS adhering to agreed terms, but only for a couple of days. The work is also of poor quality and it has now, half a year later, become apparent that poorly connected/damaged guttering has led to water damage on my house (as well as on the neighbouring property on which they'd worked). Slow and unresponsive in addressing this - my neighbour (tenant) had notified them in August, not sure if they ever even notified the owner, at any rate only now that the situation has been allowed to continue to a degree that it has caused (and continues to cause) water damage in my house and I have raised it through an external surveyor is anything happening, however communication remains poor and sparse and there's no sense of urgency in redressing the damage they have caused. In fairness, I feel this is also due to poor oversight through Flintshire County Council who leave it to WRPS to make judgement calls they can't make without formally checking with adjoining owners.
Jul 3rd, 2021
Contact Info
- (194) 223-7397
Questions & Answers
Q What is the phone number for West Houghton Roofing & Pointing Services?
A The phone number for West Houghton Roofing & Pointing Services is: (194) 223-7397.
Q Where is West Houghton Roofing & Pointing Services located?
A West Houghton Roofing & Pointing Services is located at Unit 15 Barrs Fold Rd, Westhoughton, eng BL5 3XP
Q What is the internet address for West Houghton Roofing & Pointing Services?
A The website (URL) for West Houghton Roofing & Pointing Services is: https://www.wrps.co.uk/
Q What days are West Houghton Roofing & Pointing Services open?
A West Houghton Roofing & Pointing Services is open:
Friday: 7:00 AM - 7:00 AM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Q How is West Houghton Roofing & Pointing Services rated?
A West Houghton Roofing & Pointing Services has a 2.5 Star Rating from 15 reviewers.
Hours
Ratings and Reviews
West Houghton Roofing & Pointing Services
Overall Rating
Overall Rating
( 15 Reviews )Hannah Akhtar on Google
Work men have come to my property to replace the roof tiles and left my garden in a state with old tiles off the roof nails and dirt lying around. Which I had to clear myself as it was a hazard. Came out to fit a vent in my roof and left my loft door open! Unprofessional and lazy workers. Who do not clean up after themselves or do their jobs properly. Service: Roof installation
Viv Critchley on Google
hayley hodson on Google
Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
cosmin ion on Google
Service: General repairs & maintenance Critical: Professionalism, Quality
L2 2 on Google
Carried out works on my neighbour's property on behalf of Flintshire County Council. Extremely inconsiderate, repeatedly ignored written agreements regarding notice requirements and dust prevention, causing avoidable impact to me and preventing me from using my garden on the hottest summer days during lockdown. Site manager became aggressive when refused access to my property because the notice requirements agreed with my neighbour in writing were being ignored - I got shouted and had to close my door to remove myself from the situation. Only escalated complaints led to a few days of WRPS adhering to agreed terms, but only for a couple of days.
The work is also of poor quality and it has now, half a year later, become apparent that poorly connected/damaged guttering has led to water damage on my house (as well as on the neighbouring property on which they'd worked). Slow and unresponsive in addressing this - my neighbour (tenant) had notified them in August, not sure if they ever even notified the owner, at any rate only now that the situation has been allowed to continue to a degree that it has caused (and continues to cause) water damage in my house and I have raised it through an external surveyor is anything happening, however communication remains poor and sparse and there's no sense of urgency in redressing the damage they have caused.
In fairness, I feel this is also due to poor oversight through Flintshire County Council who leave it to WRPS to make judgement calls they can't make without formally checking with adjoining owners.