Gooding Accounts Ltd - Westbury Office

Used Gooding accounts previously being quoted little over 125 for a tax return. They then emailed Apr 22 after doing no work for me the previous year requesting that I sign a document agreeing to let them do my tax return. I explicitly asked if I had already paid for this or if payment was required, before signing. They replied advising no payment was required just to confirm I was happy with the services they were providing me. Jump forward 6 months, they get all my submission information (I had to provide all figures as well as categorise it myself). Then I receive my tax return documents from them with a bill for 450. I forwarded the previous email stating no payment was required and they told me it was a misunderstanding and I had to pay immediately. When I refused as they provided no clarity as to why it was ever said, they immediately passed it to a debt collection agency and are now refusing to communicate with me. If I had thought they would charge me 450 to fill in a form with all the figures I had already collated, I would have done it myself - as I have done previously. Untrustworthy, money grabbing and deceitful with no regard for struggling small businesses or honesty and integrity. Avoid at all costs.
Oct 31st, 2022

Dec 28th, 2021

Rare to find such good service and genuine people. Nothing is too much trouble and their charges are fair. Would highly recommend.
Jun 14th, 2020

Nov 6th, 2019

Great business and the owners and staff are always so professional and helpful. They can help with personal ,company returns, payroll and Company Secretary support. Been a pleasure to deal with them.
Aug 14th, 2019