Norfolk Oak

Hours
Chamber Rating
-
John Flatt
Oct 27th, 2022 -
Amr Hosni
Sep 25th, 2021 -
Stuart Dallas
Jan 27th, 2018 -
S S
Sep 24th, 2020 -
R W
Jan 18th, 2018
Contact Info
- (132) 883-8866
Questions & Answers
Q What is the phone number for Norfolk Oak?
A The phone number for Norfolk Oak is: (132) 883-8866.
Q Where is Norfolk Oak located?
A Norfolk Oak is located at Hanger 4, West Raynham Airfield, eng NR21 7PL
Q What is the internet address for Norfolk Oak?
A The website (URL) for Norfolk Oak is: http://www.norfolkoak.com/
Q What days are Norfolk Oak open?
A Norfolk Oak is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Norfolk Oak rated?
A Norfolk Oak has a 4.3 Star Rating from 27 reviewers.
Hours
Ratings and Reviews
Norfolk Oak
Overall Rating
Overall Rating
( 27 Reviews )
John Flatt on Google

Amr Hosni on Google

Stuart Dallas on Google

S S on Google
In reply to the owner's comment, I do absolutely accept that I delayed in contacting them but this was because I was actually advised they would contact me. I did explain to them by telephone and email that I had not been able to contact them myself sooner due to extremely difficult personal circumstances involving an ill family member and then their subsequent bereavement. I didn't wish to mention this in the review and so just posted the images of the order, mainly to show how it was received and how it compares to the sample.
I contacted the company on the same day the order was received regarding the finish of the wood. I was told they would not be able to repair this before the fitting of my kitchen due to a backlog and they advised me to go ahead and fit the piece and they would be able to return to finish. They actually said they would contact me with a date of when they could return. I emailed them myself in February 2018 as I had not heard anything.
Regarding the visit from the finisher in March 2018, I arranged the original delivery to a rental home because it was recommended by the company the wood be kept in a warm environment prior to fitting. I am sorry that I made a mistake and did not inform the company of the address change. This was due to the personal circumstances at the time mentioned above. The finisher could not contact me on the day because the company had an incorrect digit on my telephone number. The owner has said I did not respond emails, which is not the case. One email was sent on the day the finisher came to the rental address and I did not reply to it because I called the company immediately instead. They again said they would contact me with another date to attend. Which at the time I thought was kind as I had made an error. Again though unfortunately, I did not hear anything from them but was going through too much to chase them sooner myself.
The instructions that I was sent with their reply of not returning are below:
"You can of course lightly sand back the worktop to remove some of the whitewash finish, and then you would need to re-apply the oil to make sure the worktop is protected."

R W on Google