Style and Joy Events

I wish I had read other people's reviews before my event! Despite making full payment before the day of the event for a dance floor to be provided and installed, Sandie didn't show up on the day and there was no prior warning to suspect any potential disappointment. I was so stressed out for hours trying to reach her assuming she was just running late, the feeling was awful! Like many others, no refund and similar excuses. It still beats me how Sandie is able to sleep each night she ruined someone's special day! I'm now one of her victims, please don't be deceived by her sweet or smooth talk, you may still be left with a on your day of joy.
Sep 29th, 2022

May 27th, 2022

Sandie never turned up to my wedding with the props I hired and paid for, has never refunded the money so currently having to get a CCJ against her. Literally avoid like the plague, I cannot warn you enough to stay away from this woman.
Apr 25th, 2022

Critical: Professionalism, Responsiveness
Feb 23rd, 2022

We hired Style and Joy, Sandie Chivers, for essential items for our wedding on 17 Sept 21 (tables, chairs, vintage crockery, glasses, cutlery, decor, etc) and to style/set up our wedding venue. We signed the contract for the hire goods and set up/styling and paid the deposit in 2019. Fast forward to 4 weeks before our wedding we paid the balance in full and since then we had nothing but problems. We heard of issues from another wedding at our venue and got in touch with Sandie to seek reassurances. I spent the following 4 weeks trying to speak with her and get a response to our concerns. We were even forced to go to a wedding fair that she was going to be at to try and talk to her as all our calls, voicemails and emails were going unanswered. Eventually getting a response from Sandie I was told that they had all of our items hired as per our contract and that they would set up two days before our wedding as I was concerned there would be issues. The night before set up I received an email to say that they did not have all of the vintage crockery and cutlery that we ordered. Despite this being on our original order from 2019 they blamed it on recent shipping/transport delays and had clearly lied in previous emails where Sandie had confirmed they had all of our items. It also stated Sandie was unwell and they were hoping shed be back tomorrow. On the morning of the set up I received an email at 8am to say Sandie would be there today despite being unwell. A staff member, Stuart, dropped off some of the larger items in the morning and stated that Sandie would be along at 2pm with the remainder of our items and to set up. 2pm came and went and Sandie hadnt arrived. I tried numerous ways to contact her, eventually only getting a response through Facebook messenger stating she was in hospital and I was to speak to Stuart. Id had no communication to say Sandie wasnt coming or what the plan would be with her being ill to ensure our items were delivered and contract terms met. I called Stuart and he had no idea Sandie was in hospital and he wasnt able to bring any of the items to the venue. At this point I was very concerned we wouldnt be getting the items we desperately needed to host our wedding! I spent the rest of the day desperately trying to get things needed. Since our date Ive heard that many other couples have been told that she was in hospital when she should be at their venue so Im unsure whether Sandie was telling the truth. I was left trying to sort out getting our items and someone to bring them over rather than Sandie sorting her own staff. In messages Sandie confirmed she didnt have the full number of plates and cutlery we required and didnt have any of the glassware wed hired, so had therefore lied. Stuart came past midday the day before our wedding with some of the remaining items and spent the whole afternoon putting together cake stands as these arrived dismantled. Another member of staff eventually came about 3pm meaning we were left to completely set up and style the venue which wed hired and paid Sandies company to do. I was 8 months pregnant and was forced to move tables and chairs and other items around because her company failed to turn up. My husband also had to do a 3 hour trip to collect items she failed to provide. There was over 250 worth of items not provided, and we also requested 50% for 300 worth of items that were severely bad quality. Since then only emails/contact weve had has been a long line of excuses. No refund of any money despite admitting fault and most upsetting, not even mention of an apology.
Jan 30th, 2022