West Malling Opticians

I had a wax removal service at the West Malling Opticians & Hearing Care recently, and I can not recommend Jay Abbott, an audiologist, highly enough. He was very professional, kind and patient with me, explaining every single step of the procedure and giving further recommendations. Also, the price for the service was fair, in comparison with other clinics in Kent and central London. I will come back there without doubt if any issues occur in the future.
Feb 19th, 2023

Went to West malling opticians today for ear wax removal.The young man I saw was was very helpful and explained everything that he was doing.Will return here if ever I need anymore treatment.The young lady on reception was very pleasant.Thank you very much.
Dec 22nd, 2022

The quick response of the staff at West malling opticians has saved my mums sight in her eye which was not picked up by a well known opticians chain. My mum went originally to Specsavers as she was getting flashing and webbing in her vision which she explained to them. After examination she was told everything was fine and no referral was made. Upon strongly recommending to visit West malling opticians for a second opinion, I spoke to Lucy who gave sound advice and made arrangements for an emergency appointment to be seen by Salman which he found a problem in the eye, so they immediately sent a referral to the hospital. Within 48 hours, surgery was carried out at the hospital to repair two tears on the retina. The speed and care that has been shown by the staff at West malling opticians is worth every bit of the highest praise. We are eternally grateful for their help. I would highly recommend this opticians for checking the health of your eye as now I know, its what's going on behind the eye that is even more important than just going due a prescription change. One last mention is being greeted by Lorraine on reception, she immediately puts you at ease if you are nervous. A warm and friendly welcome makes all the difference so thank you West malling opticians
Sep 25th, 2022

Feb 20th, 2022

Knowledgeable and friendly staff that are persistent in making sure your wants/needs are met and that you are given full clarity on your situation for a personal and tailored experience. Very reassuring.
Jan 19th, 2021