West Malling Dry Cleaners

Apr 12th, 2023

Lost my son's suit trousers over Christmas, gave them two weeks to phone around to see if someone else had them after which they agreed to replace them. They failed to locate them and we were offered 15 to replace them with a pair they had found online but they did not match as the suit was no longer available. We had to return to the shop 3 times to get this much. Will not use again or recommend.
Jan 16th, 2023

Oct 12th, 2022

Took my husbands wedding suit and my wedding dress into get dry cleaned 7 weeks ago, got told that they would be ready after 2 weeks. Phoned after 2 and a half weeks to be told neither had been started but they would be ready by the end of the following week. Phoned again when I got told they'd be ready to be told still not ready. Went there last week, neither still not started!! Went in yesterday, my husbands suit was ready but my wedding dress, still not even touched. I got told my dress has been started but when asked to see it, it was more dirty than it was when it was first taken in. I decided to take it away, to be told that the guy had started my dress and I needed to pay 75! I refused and my husband spoke to the manager over the phone who insisted that he had a back log of wedding dresses.. however the woman in the shop told us my dress Was the only wedding dress in the shop! The manager was very rude on the phone to my husband and so was the lady in the shop. I will never be going there again! Avoid!
May 10th, 2022

Nice, polite, efficient, little pricey...but no others around, possibly only about enough trade for one dry cleaners..
Feb 12th, 2022