Costa Coffee - West Malling

Nice and chilled and friendly staff
Apr 27th, 2023

Food : 4/5 | Service : 3/5 | Atmosphere : 3/5 More
Apr 14th, 2023

Service : 4/5 | Atmosphere : 4/5 More
Apr 2nd, 2023

awful service, women with short black hair is rude and just stood and spoke to her colleagues instead of serving me and my friend. neither did she ask the proper questions as simple as do i want coffee in my drink ect and ended up getting not what i wanted.
Mar 29th, 2023

Cafe is nice, staff were pleasant also in the drinks. However, me and my colleague were discussing things when what appeared to be a manager and a member of staff came behind us to sit down and speak about the staffs work performance/review. To be quite frank, the line manager spoke excessively loud so all the customers could here including myself. Secondly, it was incredibly awkward due to the staff member becoming quite upset by it all. She was spoken too rudely and made the whole environment very awkward. I don't really expect to go to coffee to meet clients and then have a line manager ear bashing their staff in the middle of the caf. It would of been far more appropriate to do it when the caf closed or in a separate room if available.
Mar 29th, 2023