Apex Automotive

Originally used apex around a year ago for an MOT. Failed due to a couple of reasons namely four tyres needed replacing which was fair. The work was done, I paid the fee and thought nothing of it. A couple of weeks later my check engine tyre pressure sensor light came on the dashboard so I took it back to apex to fix and was told by the gentleman with a top knot that as the light is orange and not red I dont need to worry about it. Im no car expert so I took his advice rather than pay to have it repaired. Soon enough it was time for another MOT. It failed again on the front tyres along with the offside suspension arm. Strange? I asked if the pressure sensor could be replaced as part of the work. No was the reply from the same gentleman with the top knot. The car came back with the wheels on wonky and therefore the tracking was out. I was told we dont do tracking by the same gentleman with the top knot. I then had to pay for another company in Birkenhead to repair their poor work. Id like to add that said company said the work was especially poor. Recently I was driving to Paris so decided to have all 4 tyres replaced fresh by an independent tyre fitter. Upon replacing the tyres he noticed something odd. The tyre pressure sensor had been snapped off then glued and jammed into its slot. Which could only have been done by Apex as nobody else has performed works on the car. It also makes sense as to why the gentleman wouldnt fix it as he knew he had broken it in the first place and either didnt want to face his shoddy work or simply couldnt be bothered. I imagine its a bit of both. I cant believe they would knowingly allow for a car to leave their garage knowing it isnt safe! I can only imagine what wouldve happened if Id had a flat tyre and ended up in an accident! Ill never use apex again. I also hope the gentleman with the top knot reads this and takes some time to improve his customer service. Without customers he wouldve have a salary to spend on ridiculous haircuts!
May 19th, 2022

Jan 1st, 2022

Dec 19th, 2021

Took my motorbike here for some repairs and also an mot. Fantastic guys. Thank you so much for working on my fireblade
May 24th, 2021

Critical: Professionalism Service: Brake service & repair
Mar 26th, 2021