Counties Crematorium

One of the most unhelpful "companies" I have ever had the displeasure to deal with. My father was sadly cremated here a few months ago. The funeral company we used was great. The after service from this crem however has been the most dire and distressing experience ever. They have been contacted numerous times to discuss scattering of the ashes. Nobody ever answers the phone or emails. When they do the "person who deals with this" is never in, or a new person is waiting to start, or that person is then off ill. They will only speak to one family member and nobody else. They always want to arrange a "meeting" as all they want to do is upsell over priced packages for plants, plaques etc. Their charges are horrendous, 100 to scatter ashes, 8k for a small plaque. 5 months on and we are still trying to arrange something as again "that person is off sick."
Jun 14th, 2022

Beautiful
Jan 26th, 2022

Dec 16th, 2021

Really need someone there full time as it was looking a bit neglected last time my daughter visited the grave of a friend. I know money is tight so why not use community service people to clean it up. Needs trees around perimeter to protect grave flowers from strong winds too.
Aug 18th, 2021

Thank you for the hard work you are clearly doing at this most difficult of times. A couple of days ago I watched a funeral at your crematorium via a web link. The picture quality was poor, including dull lighting, and I could hardly hear what was being said at the lectern. I appreciate that broadcasting this type of event is a new requirement but with all the modern technology we can surely do better than this for a service that is precious. I recently watched a funeral being broadcast from Tasmania and the quality of video/sound was top class. You felt you were there.
Nov 17th, 2020