Giffard Drive Surgery

It takes ages to see the doctors, receptionist dont pick up calls and they are not problem solvers. They dont care if you have five children they told me to take my children out of school early to attend the appointment. I am very disappointed in the incompetence of that surgery!
Mar 10th, 2023

Excellent. Very helpful lady at reception. Phlebotomist, she was the best.. friendly, smiling. Doctors were very professional and helpful. I had telephone conversation with mental health nurse few months back, i must say due to her help, i am managing my mental health very well, thank you so much.
Mar 6th, 2023

Having just read the review from D.G. I wanted to share my experience. I popped into the surgery yesterday morning to make a face to face appointment with a doctor. The receptionist was lovely. She was kind and helpful, made an appointment for me and also explained that if my symptoms didn't improve, to complete an on line consultation form. I felt very happy with how I was treated.
Feb 12th, 2023

uncompassionate and rude reception staff who aren't medically trained yet feel they can say what's best for your treatments. the surgery always looks quiet but puts across that it's too busy, takes up to 3 weeks to see anyone (unless you want an emergency appointment, this is then decided by the receptionist to whether they deem you need one.) THE WORST SURGERY FOR ANYONE WITH MENTAL HEALTH ISSUES! AVOID!
Jan 27th, 2023

This surgery always makes out that it's too busy for it's patients. through covid they refused to see people and now it takes up to 3 weeks to get an appointment when the surgery itself is always quiet. phone lines are horrendous and the reception staff are rude and untrained the surgery says it makes appointment based on how badly you need it yet someone who rings saying they urgently need a doctors help has to call for 3 days in a row, go to the surgery twice and then get hung up on. also called at 1pm to listen to an automated message for 3 mins just to be told the surgery is closed for lunch. a que system is great unless you have a job or children to care for at 8:30 when everyone else in the area has been told to call.
Jan 17th, 2023