Empress Bathrooms

I had initially called in to request a Roco Toliet seat and they advised me to send the pics in via email and they would come back to me within a couple of days. I hadn't heard anything until 1 week went past so I decided to chase them and spoke to a very rude, impolite man called Surinder! He first had put the phone down probably wanted to get off early and then cheekily said he had pressed the wrong no??? You would have thought someone who has been working there a long time would not get that wrong! anyhow he started having a very bad attitude on the phone very unhelpful to the point I actually said I did not want to give him any business based on his attitude and rudeness. My first and last experience with this company! I will be spreading the word everywhere to warn others.
Jul 3rd, 2022

Honestly the best plumber supply store in London. These guys are plumbers, so if you have anything you need to solve, speak to them and they will figure out a solution for you and supply the materials on the spot. Very hard to get a good plumbing service company like this
Dec 26th, 2022

Always helpful and nearly always have what we need
Nov 3rd, 2022

My husband and I were helped by Sanghir(not sure of spelling) this afternoon who was SO helpful. He knew the products we required and I know that our bathroom concerns will be sorted out now!! Thank you!!
Oct 19th, 2022

Price match guarantee on website, yet they can't price match something. Misleading and lies. Avoid at all costs.
Jul 2nd, 2022