Hachi Japanese BBQ Restaurant

Overpriced and not that amazing. There are better places.
Apr 29th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 29th, 2023

I have eaten here before and was very happy with the meal, however I ate for a second time and was sadly not happy with the experience. We booked through open table to seat at 8:30pm, a week prior. I didnt check opening times, as I thought that if you are being offered the time to eat then you should have sufficient time, unfortunately this was not the case. They claim to close at 9:30, but there was no warning of this when booking that we would only have an hour to eat. We arrived before 8:30 and were sat down promptly at 8:30, we ordered after a few minutes and the food took around 10 minutes to be brought to us. After about 20 minutes the waitress came to take last order. Even though we hadnt finished, we ordered more anyway. She then told us they close at 9:30, the time was just gone 9. after about 5-10 more mins we received the meat. By this time, they were cleaning up , taking apart all the grills, rushing around, taking plates from us as soon as possible, all whilst we were trying to cook the meat as quickly as we could. At 9:30 the bill was put on the table, and we were prompted to pay, even though we were still eating. I understand the waitresses want to get home, but I do not agree with taking booking times where people cannot get a satisfactory experience especially when we paid 90+ each for this meal, and now Im home I can hardly remember even eating as it was so rushed. The food is ok quality, its just disappointing that you are expected to eat and cook at a bbq restaurant within an hour. Especially if you want to come with friends for a slow relaxed meal, you will not find that here.
Apr 28th, 2023

(Translated by Google) 2nd visit I used it for dinner about a week ago and had the impression that it was a good yakiniku restaurant in London, so I visited again tonight. Summary: 1 hour table service even though it's a yakiniku restaurant, preparations for closing even though we're eating, and reminders to pay. About 100 per person for yakiniku that surpasses fast food. Details: We arrived a few minutes before the reservation from 20:30, and after waiting for a few minutes, we were smoothly guided to the table, and we ordered food and drinks (drinks, 5 dishes of meat + small plates, etc.). The order was brought to the table about 10 minutes after ordering. Then, when I started grilling and eating meat, I received a last order from the clerk, and ordered 5 additional plates of meat. According to the capacity, it closes at 21:30. It was my mistake that I didn't check the opening hours (last time it was a 90 minute table). They shut out customers on the pretext of time and the service is worse than any restaurant in London so far. All yakiniku restaurants know that it takes time to grill and eat meat. Despite this, the time limit, and the capacity, while we were still grilling meat, started cleaning other seats, tried to remove the half-eaten plates, brought the accounting machine to the table, and ate. Accounting is half forced despite the inside. A very uncomfortable dining experience. The quality of the food itself is reasonably priced for London, and I think the few people in the capacity are good people, so this experience is very disappointing. Overall, this experience is about 40 per person maximum. (Original) 2 2 : 11100 : 20:30(5+)10521:30(90)1140
Apr 28th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 26th, 2023