Boba Box

Very very poor customer service. Only interested in taking your money and not actually helping with my query. I asked multiple times and was reassured that my order will be correct, after waiting longer than the estimated delivery time my order was leaking everywhere. I told customer service about my damaged order and how I had to wait longer than usual and all I got was apologies. No follow up no nothing. A business who only cares about money and not about building relationships
Mar 20th, 2023

I was really disappointed with customer service at first,my order didn't arrive,it shows arrived in my system,then they said I have to pay redelivery chargee, so I was gonna put 1 star review,I asked if I could speal to the supervisor, they said they will pass on the message, I thought they will never call me back,but they responded really quickly, thank you Yoshi the supervisor,she dealt with professional manners,I am so impressed! Customer service is so important in every business! keep up!
Feb 3rd, 2023

I ordered milk tea powder. they gave wrong item which is stocked item. they changed barcodes and redacted number. look at the picture.
Jan 31st, 2023

Customer service so bad and delivery guy leave 3 pallats with Oder without helpful
Dec 7th, 2022

do NOT buy the creamer, from here, taste really bad and taste kind of like plastic
Oct 11th, 2022