GC Couture

Amazing
May 4th, 2023

I was a bit sceptical about ordering a cake after reading some bad reviews however I am glad I went ahead with my order. I ordered a Gluten & Dairy Free Chocolate Sponge Cake for my husbands birthday. The cake was delicious and beautifully presented. I would definitely buy another cake in the future from this company.
Apr 18th, 2023

Apr 12th, 2023

The ONLY regret I have about my wedding is booking my cake with GC Couture. They failed to deliver anything as promised, and have since done nothing to rectify the issue. Ive reached out to them repeatedly, only to be dismissed and IGNORED. Once they take your money, they really dont care. Disgusting considering I paid over 1000 for our dream wedding cake that massively missed the brief. Apart from feeling totally scammed, I feel neglected and heartbroken that this company could be so ruthless with something so personal. I trusted them over other (honest) suppliers to make my cake, assuring me it was easy. I didnt expect a carbon copy, but it looked nothing like the intricate cascading design I asked for, instead we had a very empty white cake with random splodges of paint, a lot of detail missing, and the supposedly HANDMADE sugar and wafer flowers I paid the premium price tag for, looked extremely basic & suspiciously shop-bought (I found the same ones on Amazon/Hobbycraft). Despite clear instructions, they took it upon themselves to choose tones/colours which looked infuriatingly more suited to a childs birthday party or gender reveal party than a luxury wedding. Delivery was a shambles and the driver didnt set up the cake as promised. Cake tasting was an absolute joke, they have over 40 flavours but unless you have 100s to spend on unnecessary volumes of cupcakes, you cant taste any of the flavours you might be interested in ordering. During the opportunity for an upsell, we were over-promised a sample by the very good salesman Sach, but once he closed the sale he didnt follow through on his promise and insultingly offered nothing but an apology for his negligence. For a company that keep saying they pride themselves on exceptional customer service, they take zero accountability for their actions and fail to actually address or offer to resolve any customer complaints. Absolutely ridiculous and not the treatment youd expect from a luxury brand. Picture on the left is what I asked for. Pictures to the right are what I got. Would you be happy paying 1K for this?!
Apr 9th, 2023

Apr 2nd, 2023