D'Wine

I've gone to this shop several times to drop off package-less Amazon returns and have had no issues. Except tonight. I printed off the Evri label, no problem. I go to correct counter labeled with neon, star signs that indicated Evri returns. Before even looking, the lady said to place the label on the return, which confused me right away. I said it was a package-less return, which they apparently stopped doing, even though I recently did one. At this point, she told me my package was too big for the return and she couldn't help. I pulled up the Amazon return instructions to double check it was a package-less return and make sure I wasn't going crazy. I asked her to help me and read the instructions that showed it was package-less. She told me to help myself first and said "how can I do my job if I do your job?". I literally left the store crying after experiencing such rude behaviour. I will be complaining to Evri and will never go here again.
May 4th, 2023

Horrible and rude staff shouting and giving out to customers
May 3rd, 2023

Obviously Im not the only one here who was rudely treated by the lady. REALLY HORRIBLE SERVICE. Literally yelled at me for no reason. Such a shame that I cant give zero star
May 3rd, 2023

Hopeless
May 1st, 2023

Apr 28th, 2023