20 Hertford Street Apartments

Dec 29th, 2022

Really enjoyed our stay here. Recently renovated so that seems to have fixed some of the problems that are complained about in other reviews. Lovely staff, great flat which gave us views of the flyover for the jubilee! Lift is small and slow but more than sufficient. Would recommend! Great living room for having a guest over for a cup of tea etc.
Jun 29th, 2022

Nov 20th, 2021

(Translated by Google) We do not recommend this place. These apartments have nothing near luxury. We have taken multiple pictures of the damaged elements of the room and the only one that we did not capture in a picture has been charged to us 300 !!! A mark on the carpet that cannot be seen on a picture. Though, another mark was there prior to our arrival which we did take a picture of (see attached) They even have a message saying that they will charge customers if the towels are dirty, that tells a lot about their intentions. Hopefully we were not charged for the towels Price is high for what it is. Service is average. Customer relationship is terrible. If you ever consider going there - even though our bad review - we recommend you take pictures of every single defect upon arrival. Again, we do not recommend this place at all.We don't recommend this place. These apartments are not luxurious. We took several pictures of the damaged parts of the room and the only one we didn't capture on picture was charged 300!!! A mark on the carpet which is not visible on the photo. However, another mark was there before we arrived which we took a picture of (see attached). We also attach other photos proving the more than average condition of the apartments. They even hung up a message saying they will charge guests if the towels are dirty, which says a lot about their intentions. We weren't charged for towels though. He will not miss more than that ! The price is high for what it is. The service is average. The customer relationship is terrible. If you ever consider going - despite our poor review - we recommend taking photos of any flaws when you arrive. Again, we do not recommend this place at all. (Original) We do not recommend this place. These apartments have nothing near luxury. We have taken multiple pictures of the damaged elements of the room and the only one that we did not capture in a picture has been charged to us 300 !!! A mark on the carpet that cannot be visible on a picture. Though, another mark was there prior our arrival which we did take a picture of (see attached) They even have a message saying that they will charge customers if the towels are dirty, that tells a lot about their intentions. Hopefully we were not charged for the towels Price is high for what it is. Service is average. Customer relationship is terrible. If you ever consider going there - even though our bad review - we recommend you take pictures of every single defects upon arrival. Again, we do not recommend this place at all.Nous ne recommandons pas cet endroit. Ces appartements n'ont rien de luxueux. Nous avons pris plusieurs photos des lments endommags de la pice et la seule que nous n'avons pas capture en photo nous a t facture 300 !!! Une marque sur le tapis qui n'est pas visible sur photo. Cependant, une autre marque tait l avant notre arrive dont nous avons pris une photo (voir ci-joint). Nous attachons galement dautres photos prouvant ltat plus que moyen des appartements. Ils ont mme accroch un message disant qu'ils factureront les clients si les serviettes sont sales, ce qui en dit long sur leurs intentions. Nous n'avons pas t facturs pour les serviettes cependant. Il ne manquerait plus que a ! Le prix est lev pour ce que c'est. Le service est moyen. La relation client est terrible. Si jamais vous envisagez d'y aller - malgr notre mauvaise critique - nous vous recommandons de prendre des photos de tous les dfauts votre arrive. Encore une fois, nous ne recommandons pas du tout cet endroit.
May 29th, 2021

Mar 26th, 2020