H L M Property Management

Hi! ive been under HLM property for almost a year. we've had 0 management, my property has had severe damage, negligenceand 0 respond back every time I call its told someone will get back to me and sadly never has! I then received an invoice for the year demanding payment when 0 services have been carried out. Not only has my property been damaged, my wall is full of mold (and I own the leasehold!) and the guttering was so blocked I had to pay out of my own way 383 and have't heard anything in return. Its super disheartening to have this experience having run my own business and mental health association to have this treatment but shows a reflection of the business and the lack of care not only for the members but for the business as a whole as well as their customers. I will be filling a complaint and a letter to the ombudsman today as its been almost 8 months of nothing done. I hope this business gives their clients n the hands of someone who is responsible for property management.
Apr 29th, 2023

I have been facing issues with the intercom in my flat for the past few months. They still haven't fixed the issue yet. One mail thread is going on for more than 1 month and no solution provided yet.
Apr 27th, 2023

Would give 0 stars if it were possible. This company cannot provide a simple gardening service and despite chasing them for 5 months there has been no result, only empty promises. Communication is bad at best, non - existing or extremely disrespectful at its worse. We are paying high fees for absolutely nothing. It is shocking that this is legal.
Mar 23rd, 2023

Millie helped me and put me through the right person quickly as did poppy Keith
Mar 22nd, 2023

So glad I'm out the flat they managed or didn't manage in my case just doing everything to not do anything that needed to do with the flat
Feb 21st, 2023