EXPRESSBNB

I've used a number of clean & linen services for my Clapham based apartment and Expressbnb has by far been the best. Lewis, the manager of the London operations, is always happy to help and has been more than willing to accommodate any change in requirements I've needed throughout the 1.5 years I've been with them. Highly recommend.
Apr 24th, 2018

Have used Expressbnb over the past year during work trips to Manchester. Overall service and communication has been great
Feb 18th, 2018

Great management, flexible, polite and reliable who act with a professional manor. Could not recommend them enough.
Nov 22nd, 2017

Nov 18th, 2017

ABSOLUTELY TERRIBLE - AVOID! Having had problems with cleaners for our Air BnB property we were keen to find an alternative. On the day of the first booked clean, we asked to be informed when the cleaner arrived at the property. We heard nothing and tried to contact Express BnB. Aurelian was in charge of the booking but refused to answer his phone. Lewis, his deputy tried to help but had no authority to book anything else so could only try to contact Aurelian. We ended up having to rush to the property to clean it ourselves. When Aurelian finally called back, he was so unbelievably rude on the phone, saying that he had been in Manchester and couldn't have been expected to help when the cleaner was ill. When I suggested that this was precisely what he should have been able to do, he hung up the phone on me. It then took 2 weeks and two chasing emails to get our deposit back. SHOCKING.
Nov 7th, 2017