Rowlands Pharmacy West End

I went there twice and they asked me to wait 15 min before even asking what i need.. no one would wait that long just to buy paracetamol!! i am a pharmacist and I know how a pharmacy should operate! They need to provide a better service not sure if the owner knows these details!
Apr 28th, 2023

Called 3 times no answer!!
Mar 24th, 2023

Been using this pharmacy for several years because it's closest to me but it never gets any better. Today's fiasco involved going to collect a prescription for which I had received a text yesterday, informing me it was ready. In the pharmacy they told me the script wasn't there and denied sending the text, even though I showed it to them. The inference must be then, that I sent it to myself. Asked to return after 3pm which I duly did, only to be told the drugs still weren't ready, accompanied by a surly half hearted apology. I have asked the staff to expedite this or I will end up going into withdrawal over a forthcoming BH weekend, when scant medical resources will be available. Will they care? I doubt it.
Mar 8th, 2023

I had a very poor experience at this pharmacy, on 2 occasions. I wouldn't recommend this pharmacy if you need medicines the same day they are prescribed by the doctor. Staff mentioned they had only received part of the prescription when in fact when my surgery called to check with them they then verified they had indeed received the other part of the prescription. The other occasion they said to me to come back on a certain day for medicines but when I got there they had not had it prepared and said they needed to order it in for the following day.
Mar 5th, 2023

Jan 13th, 2023