Boutique Spa Fitzrovia

READ everyone> please dont buy the package from this place, theres a chance this place might close down like their Fitzrovia branch. I bought a package from that branch 2 weeks Before they announce of that branch closing down. No refund policy.
Apr 14th, 2023

Really lovely staff and fantastic results from my lazer. Bianca is super kind and professional. Highly recommend.
Feb 28th, 2023

Service: Female body hair removal
Feb 3rd, 2023

UPDATE- I have been promised an urgent call to discuss the below but have yet to receive it three months on.. I also have started Lazer hair removal somewhere else and seen brilliant results and been given completely different advice on after care. So clearly it's not my hair type of skin colour. Absolutely disappointed with my experience at Boutique Spa I bought 6 sessions from a groupon deal where sessions had gaps in between due to COVID restrictions but saw very little results. When I brought this up, I was told it was because I wasn't consistently attending the appointments out of both of our control. I was told that if I bought more sessions, I'd see better results. So, I naively purchased more sessions for additional body areas on top of my initial deal one medium two smalls, only to find that I've now have had 11 sessions with literally no results. I feel like I'm back to square one. And I have the ideal skin tone and hair colour for laser removal to work effectively Every time I went in for an appointment, I felt uncomfortable with the therapist and scheduling was always a hassle. Whenever I asked about the poor results, I was given excuses about hormones and other factors, but the truth is that the clinic is poorly trained and uses poor equipment. I even asked about the machine settings and was ignored. I regret not doing more research and reading the reviews before going to this clinic. I now know that among all the positive reviews, there are real experiences like mine. It seems like the clinic pays for good reviews and doesn't respond to anyone who complains. I sent an email three weeks ago with follow ups asking for a refund for my last session and still haven't received a response. This just shows that they don't care about their customers unless they're paying or there's potential to get more money. If I needed to reschedule, I usually got an immediate response, but that wasn't the case here. Don't waste your time or money at this clinic. I have nothing to lose since I won't be getting my money back, but I want to warn others about my terrible experience. Do your due diligence and find a reputable, trustworthy laser hair removal service. Services: Stomach hair removal, Arm hair removal, Female body hair removal, Laser hair removal, Underarm hair removal, Intimate area hair removal
Mar 29th, 2023

I am a regular customer here. This time it was my second session for full-leg area laser hair removal. I arrived late because I was held underground in the Elisabeth line (for those who know it). I was ready to have my appointment cancelled, as per the T&C, however the receptionist called me and made sure my appointment was attended. At this point I was happy and ready to have only a part of full-leg done, because of time constraints, however -to my surprise, the beautician managed to lase my full legs, including toes. 4 weeks after the treatment 90-95 % of my hair had fallen. What I was happy with is the courtesy of the beautician and the receptionist, as well as the professionality and good result of the session. I felt like they both went an extra mile to make sure I had a positive experience. Indeed it was! I have been a Boutique Spa clients for over 2 years, done full harms and underarms with great results. Service: Diode laser hair removal
Feb 9th, 2023