Chobham & West End Medical Practice

Feb 3rd, 2023

This practice is lovely, but they've stopped using livi recently and it now seems even more difficult to speak to anyone. I phoned bang on 8, waited 35 minutes, all appointments gone & can only book 6 weeks in the future. I know the NHS is massively under resourced, I'm sure they do what they can but I'm worried people will actually get far more sick than necessary or worse if a solution can't be found. I tried an online medical service, walk in centre & self help but sometimes you just need to speak to a GP.
Dec 8th, 2022

Incredibly rude receptionist, I asked for her name but she refused to. I just needed very little detail about my blood test but she refused and said I have to take appointment which has to be 2 months later.
Oct 26th, 2022

The worst GB ever.
Oct 6th, 2022

I've only ever had positive experiences with this surgery - The reception staff are always really friendly and helpful, my appointments have run on time and the doctors/nurses have been great. It can be tough to actually get an appointment sometimes because its so busy but isn't that the same of every doctors surgery these days! I've also used the online messaging service a couple of times and my requests have been dealt with quickly so I can't fault the team - thank you for all your help, keep up the great work!
Jun 7th, 2022