One Renovations

I left a review in Feb 2022 saying work still.not complete. Now end of Nov and still not.complete, have given them until end of Dec and then breaking contract and getting another firm to do Have taken them to small claims.twice and got one CCJ against them as they were paid upfront 80 per cent for renovation work and 100 per.cent for a kitchen they asked me.to.cancel CCJ and they would complete ...I was foolish to believe them
Dec 9th, 2022

MISLEADING AND DISHONEST. AVOID ONE RENOVATIONS LTD AT ALL COSTS My husband and I own a terraced house in Walton on Thames, which is being rented. A leak was discovered in one of the bathrooms and was seen by a plumber who could not locate its origin. We did some research and found a company called Specialist Leak Detection Ltd. They came on the 14/6/21 and found the leak, after removing part of the wood flooring and concrete of the bathroom. The invoice for said work was 462.00. That was to find the leak. Then, the person from Specialist Leak Detection Ltd, named as Joe Munday, referred us to another company that could repair the leak: One Renovations Ltd. The contact person from One Renovations Ltd was named as James Mark. All communications were via email, and I include verbatim the replies from One Renovations Ltd. They quoted around 595 - 795 + VAT + materials. We would need to further expose the area conduct a repair and quote to screed it back in again. When asked to clarify this, they wrote We need to further expose some of the concrete/screed surrounding pipe which connects the pipe from the back of the toilet into the outlet drain to carry out a permanent fix/repair to the leaking pipe. On the 25/6/21, a workman from One Renovations Ltd came to our property with a spanner, changed a bracket on the toilet and left after about 20 minutes. The invoice that we received was for a whopping 1,539.60. When we contested it as excessive, the company sent an amended invoice for 819.60, including labour at 595 + VAT and materials at 88 + VAT. Obviously, knowing from our tenants what was done on the day, we knew that the invoice did not reflect at all the work carried out. When asking again for a revised invoice, they simply said that works have been conducted on acceptance of quote, and that Part of the screed/cement was removed in order to access the stack to have the part of pipe connected to the outlet. This was not at all true, as the floor and cement removal was done earlier by the worker of Specialist Leak Detection Ltd, and was already paid for. One Renovations Ltd was counting on the fact that we were not present on the day of the works carried out. Luckily, our tenants provided us with a detailed account of the facts, otherwise, we would have paid more than 1,500 for a 20 minute job, consisting on screwing a 6 toilet component. We told One Renovations Ltd that we knew exactly what was done on the 25/6/21. That their quotation was misleading and the resulting invoice disproportionate, as it did not reflect at all the work carried out. We tried to negotiate a price in order to avoid a court case, but they kept on asking for 795. Three months later, after continuous requests to pay and threats of legal action, we decided to offer 450, and the matter was settled. We still feel ripped-off. It is interesting to note that both companies, Specialist Leak Detection Ltd and One Renovations Ltd, have the same registered address: 10 Fides House, Chertsey Road, Woking GU21 5AB. And also, both companies have as director a Mr Mohammad Jabar Noor, aka Jay Noor. During this past three month long period of unpleasant email exchanges with various staff from One Renovations, we had the impression that they were all written by the same person. On a quick search, the names of the staff we had communication with, James Mark, Sarah Ward and even Joe Munday, do not appear anywhere related to One Renovations Ltd and Specialist Leak Detection Ltd, although as names, they are fairly common and appear elsewhere as plumbers or accountants. The overall sensation points out to a less than upfront one-man operation. In conclusion, we consider the responsible person at One Renovations Ltd, most likely Mr Jay Noor, an individual that acts in a misleading, opportunistic and dishonest way with his clients.
Aug 17th, 2021

I personally would not use this company again. They did alot of work on my flat in 2021 partly for an insurance claim and partly directly for me. There is still alot of unfinished work and I have found it very frustrating trying to get them to finishthe work which is still outstanding Company is run by mohammad Jabar noor who also calls himself James or Jay, has 2 other employees I believe and is based in Woking Be careful with invoicing as they are expensive and twice tried to bill me again for works already invoiced elsewhere I used them as they were available last year when most builders were not, in hindsight maybe that was not a good sign
May 9th, 2021

Company Having Employees with no manners to talk at all. Kindly stay away and choose some good people.
Feb 14th, 2020

One renovations built my loft in 2017 and it was a great experience from start to finish. The running of the project was excellent, the team leader was great and kept us informed throughout the build process. We were amazed at how straightforward the build was and how clean and tidy the house was left every day. Our new loft is fantastic I would thoroughly recommend for a hassle free build.
Mar 19th, 2019