GAIL's Bakery Soho

This self-service cafe boasts an attractive display that caught my attention. Despite my initial desire for a cinnamon roll, I opted for the savory spinach and feta roll as I had yet to have breakfast, and it did not disappoint. The coffee also exceeded my expectations in terms of taste. However, it's worth noting that cash payments are not accepted here, and the interior space may be considered limited for some patrons. Overall, my experience at this establishment was satisfactory, but there may be room for improvement in terms of payment options and spatial capacity.
Apr 29th, 2023

Not so great as the reviews suggest
Apr 28th, 2023

The bakery is very good but the service is terrible.. They do the bathroom cleaning an hour before the closing !!? Maybe do it when there is no costumer and when the place is closed no ?
Apr 21st, 2023

Best pastry ever
Apr 17th, 2023

The coffee and croissant at this place was decent but the customer service was dreadful. After finishing my meal I was in desperate need to use the restroom and, as I was about to enter another customer ( my friend) came out, but I was told the toilet is NOW closed for cleaning. I explained to the cleaner I was desperate and begged for her to allow me in, considering my friend was allowed to use it seconds before me, and the cleaning had not even started yet. I was told again that the toilet was closed and there was nothing she could do about it. I went upstairs to ask the manager (I assumed she was the manager) if I could use the toilet but again was told it was closed for cleaning and then that is when the real rudeness came out. She told me this wasnt a restaurant and it is now closed, therefore the toilets are also closed and that I should find another restaurant near by to use their toilets. Bearing in mind I was THEIR customer, having spent an hour in their establishment drinking THEIR coffee, this was a disgrace, my friend couldnt believe it either. I managed to use the restroom at a near by cafe, which was also closed, but they knew what customer service meant. I will not return here again for sure.
Apr 12th, 2023