Theataccounts

Positive: Professionalism, Quality, Responsiveness, Value
Feb 6th, 2022

incredible customer care! helped me out in an emergency when their offices were technically shut. so friendly
Aug 15th, 2020

Been with Alex and his team for 2 years now and am very happy with the service I have received. They are almost half the price of my last accountant and far more communicative and approachable. Love the clear and simple use of digital tech - Makes everything a lot simpler to review and store. Most importantly they explain the figures in a clear and straightforward manner. Highly recommended!
Mar 17th, 2020

Unfortunately not for me. Slower than my previous accountants in completing the return even though I sent details through months before filing time during a quiet period. Return came back with basic errors like wrong name (which meant they probably didn't even cross-reference my passport) and incorrect line of work (which meant they probably didn't cross-reference my previous year's return). I know these are little things that could have easily been fixed but it didn't inspire confidence for the rest of the return as I wouldn't have known what to look out for when it came to the actual numbers. The fee is reasonable and they could be great for a lot of other people but I do think you get what you pay for and might have to go over your return from them more carefully.
Jan 25th, 2023

Theataccounts came recommended by another producer. Chatting with them they offered a fantastic package for my company and my personal tax return. However I had issues with their lack of communication, issues within my accounts only became apparent after filing and my new accountant has found several issues and errors on top of the ones I'd already found. They also then charged far above and beyond the agreed package. They are expensive, have very poor customer service and as a small company I felt that they didn't care and didn't offer the personal service that I was looking for. Not to mention the mistakes and issues in what are relatively simple accounts.
Jun 25th, 2019