The Woodman Inn

May 3rd, 2023

AVOID UNLESS YOU WOULD LIKE FOOD POISONING... We visited the Woodman Inn in late February during a romantic child free weekend getaway. We had a lovely two course meal with drinks on a Saturday night and got more than we bargained for... We had food poisoning since the early hours of Sunday morning and the only thing we ate on the Saturday that was the same was the calamari starter that we shared. We had to check out of our accommodation at 10am the day after eating at the Woodman Inn and we had to travel a 2.5 hour car journey with uncontrollable sickness - this included being sick while driving on the motorway at 70mph which wasnt a pleasant experience. When communicating with the Woodman Inn to report and follow up on this incident, they rarely picked up the phone and didn't reply to emails. When they did pick up the phone the telephone manner was very rude and condescending with swearing during the call. They were not apologetic at all. They were trying to tell me that it isn't possible to get food poisoning from frozen calamari which is a lie as if the calamari isn't cooked in the correct manner it can cause food posionin. The Woodman Inn have offered a free meal at the establishment as a gesture of goodwill, therefore admitting liability. Due to the visit being part of a holiday and not living locally, it is unlikely that we will be visiting the area and surrounding areas in the near future. We kindly requested a refund of the dinner that we paid for which will be the same value of the goodwill gesture of the dinner in the future and they very rudely declined by swearing down the phone at me. AVOID. AVOID. AVOID.
May 1st, 2023

May 1st, 2023

Rude and disappointing. Passing through after a 4.5hr journey down south, stopped off for a much needed refresh break but wish we hadn't bothered. Early 20 yo blonde person behind the bar was nothing short of rude, not very helpful or welcoming. It was as if she basically didn't care a blind bit about customer service. Exhausted and put out, we left most the drinks, which both were served in filthy glasses and pretty much went after 10 mins.
Apr 26th, 2023

Apr 23rd, 2023