West Coker Surgery

I have personally found this surgery to be excellent. Everyone has always been polite and face to face appointments available when needed.
Apr 15th, 2023

Poor customer service skills by all, rude on the phone, forgetting prescriptions and the doctors just don't listen. Dr Smith is especially creepy. I decided to move Drs to somewhere further away after dealing with Dr Smith! Find a different surgery, don't waste your time here!
Dec 31st, 2022

Not happy with this surgery! Especially with dr Smith performance who did not help me when I needed help. I had to get my medication via third party Disgusting My partner have told me about the dreadful experience with Dr Smith as well and told me to avoid him so I will be in the future!
Dec 11th, 2022

Had an awful experience today. Got a referral from 111 to be seen today for a chest infection and possible prescription for antibiotics. The nurse who called me after my 111 conversation explicitly stated I need to be seen today. The DR at west Coker ordered for me to hand in a urine sample to check for a UTI. I have spoken to a few medical workers to find out what on earth the relationship between a UTI and a chest infection are, and the answer is unclear. Obviously a mistake was made. And no I did not get seen by a doctor. I tried to politely explain my situation but the receptionist was just rude and did not take me seriously at all. Extremely disappointed that I now have to rely on emergency care. What a disgrace.
Dec 6th, 2022

Helpful and efficient
Dec 2nd, 2022