Boots Pharmacy

We are really happy with the service we receive from the pharmacy. Always so pleasant to me and complete my urgent prescription promptly. Nothing is too much to ask them. Thank you for the support you provide to my family and I with ALL our many prescription we have due to the disability my husband and young son live with.
Mar 18th, 2023

I too have had extreme trouble getting my prescription from my local Boots chemist at Send Medical Centre. I'm visiting the centre 3 to 4 times a week. I have been given codes by the local surgery 3 times to find my prescriptions. Maybe the supermarket is the answer.
Feb 6th, 2023

Since the new staff have taken over the whole place has gone downhill. 2 weeks to wait for a simple prescription and not communicating properly with customers. Giving out false information about medication and products resulting in hospital having to rectify. GPs at the surgery even agreeing that it is not running well
Feb 3rd, 2023

Ive been using this shop for years and the pharmacy team has been great, but in the last few weeks its chaos in there. They are asking for 10-14 days to fill a prescription for standard items but the GP online system doesnt let you order repeat meds that far in advance. Queued for 15 minutes on Thursday morning for new items for my son to be told neither would be ready until at least Monday afternoon, so took prescriptions to Woking branch and they had them ready in 5 minutes. I am lucky I can drive elsewhere, many in the village cant do that. Sort it out Boots.
Dec 3rd, 2022

Have to reiterate what other people have said that this Boots seems really chaotic. I have found the staff nice enough. I have just been told though that they need 2 weeks from issue of the repeat prescription from the drs to complete the order. This is absolute madness! Have also had issues in the past where they don't have the right dosage in stock so have ended up taking my prescription elsewhere. After today, I'm changing to another nominated chemist.
Oct 18th, 2022