Samuel Jacob Memorials Ltd

awful service don't use
Apr 23rd, 2023

Firstly - I am never one to complain about anything and always see the glass as half full, but this review is now based on 2 experiences and feel as though it must be shared. Shocking service. End of. My grandmother passed away in December 2018 & was buried with my Grandfather, so the headstone was removed for engraving. My mother paid half upfront (thankfully) however had to hassle this man time after time to see what was going on. 6 months later the head stone was finally returned, only for the date of my grandmother's death to be incorrect . Did we have to rush it Samuel seeing as you left it so long? Roll onto complaint number 2; My partners Grandma passed away in May 2020.....her headstone still hasn't been returned to this day 19-03-23 My partners father made the mistake of paying for the removal & engraving all upfront , so do we have any chance of having it done & returned? Absolutely inexcusable professionalism (or lack of) in such a trade. May be ok if you are buying a brand new headstone, but if you are having an existing headstone removed & engraved, my advice would be AVOID at all costs.
Mar 12th, 2023

We've been meaning to leave a review for a while. Amazing service from Samuel Jacob memorials after a very stressful time from a previous company. Can only say thank you very much and we're very grateful for the all your help.
Apr 2nd, 2021

After ten long months of stress and anger .only to be let down by a local mason .like many more.Samuel stepped in and saved the day ,went to his workshop ,amazing place,saw the start to finish process of stone.Though exceedingly busy ,he managed to fit my needs into his busy schedule .(amazing) went more than the extra mile .Now sorted and will soon have closure,Fantastic place.
Jul 17th, 2019