Sandwell Car Sales Ltd

All I can say is I will never search for another car dealer. Sham was great from minute 1, we had several WhatsApp chats and arrange to come and collect the car with all taken care of, finance and part exchange. Sham is a true gentleman, always happy to talk and never pushed at any point. I finally drove my new mini clubman home and couldn't be happier. Even when we found an issue with the wheels, which was impossible to know before hand, Sham has gone above and beyond to try and help me.
Apr 30th, 2023

Picked up a 2016 M5 from the team at Sandwell, and had a great experience with them from start to finish. They clearly try to run a good business here, I'd have no problems going back to them in the future. Highly recommended!
Apr 17th, 2023

Bought a lovely A-class from here yesterday. The purchase was straight forward. Sham & the team made me feel welcome & at ease. Professional, honest service all the way through. Thanks all. Im now going to enjoy my little motor!
Mar 12th, 2023

My review will undoubtedly be the same as all those before. I decided to pop by after speaking to Sham for a few days on a BMW I was interested in. Dealing with a company over Whatsapp is amazing, and any questions I had were answered quickly and precisely. I turned up on a Saturday morning, and each employee I spoke to made me feel welcome. They're down to earth, understand peoples concerns, and quite literally went above and beyond to get me in my new car that day. Which they did! Sham has been nothing but amazing from start to finish, and in 4-5 years when it comes time for me wanting a new vehicle, I will check out Sandwell before Autotrader as I KNOW the customer service received is second to none. Happy Car. Happy Dealings. Happy Buyer. Thanks Sham and all the guys :) Tom
Feb 24th, 2023

Tl;dr - Honest, authentic staff. Great value cars, and an engaging service from start to finish. Best car buying purchase experience I've ever had! This is the 7th second hand car I've bought in 8 years, and my #1 experience to date. From being able to WhatsApp Sham with a question and get a picture response shortly after, to using PayPal to reserve my car before visiting for a test drive, I've been blown away at how effective the process has been. Sandwell is run by a small and engaging team who genuinely care about cars & driving. Their authenticity shines through in their excellent range of great spec and high quality cars, and the way in which they talk about their business approaches, and their values. Even though I found my car on AutoTrader at a 'great price', I finished my purchase feeling like I got a truly great deal. I was well communicated with and engaged about the process at every stage of my purchase, and I was incredibly impressed at the integrity of the team going through the updates of the couple of minor issues I was pedantic about getting sorted after the initial viewing (couple of minor scratches, nothing out of the ordinary for the age/mileage of car I purchased). Sandwell will absolutely be my next go-to place to purchase my next second-hand car, and I'm positive that Sham and the team would be able to source me what I'm looking for if it wasn't on the forecourt at that time. The fact Sham and the team have so much knowledge about so many cars (that I was able to cross-reference against my own knowledge) gave me huge confidence in the quality of the cars on sale. There was no bo****ks, no high pressure sales tactics, and no daft upselling. It was wonderful. Check out their website, and if you see a car you're really keen on, reserve now and get it seen! You won't regret it. Great place, great people, great cars. NB - There's parking on-site, it's a 15-20 minute walk from Sandwell & Dudley Train Station, and the 99 reservation is refundable.
Feb 18th, 2023