West Bromwich Delivery Office

I booked a special guaranteed delivery by 1 pm (paid 14.45) they didn't come to the collection and got an email that they tried to collect but it seems nobody was at home which is a lie, immediately I went to my nearest post office and told to the manager and accept my parcel and gave assurance that it will be delivered in time but unfortunately even they failed to do that, I again ran to the depot if anybody able to help me but seen only one person is working and told that he is unable to help. Customer care Called customer care several times but ended with disappointment!!! Very poor service.
Mar 26th, 2023

The opening and closing time is a joke ... How any normal people working during the day can come and collect a parcel... it's good if you sit on benefits and have plenty of time ... But not a joking hours like this ... It's looks like they start working part time .. and you still going on strikes ... And I forgot.. we can rearrange the delivery... Oh yesss... But it's a problem .. noone at home at that time because normal people working ...or should people take day off .. lose the money just to come and collect the parcel.. why we still using royal mail.. you can close the doors and let another company come take over you and make it better .. because you just sitting on strikes ..
Mar 6th, 2023

Although the opening and closing times keep changing Staff in this post office are lovely, they are way better than the rude and obnoxious people at the Barton street/Bromford lane branch.
Dec 19th, 2022

Staff have been very helpful when I have had to go in and always polite. Never nice having to run around after a missed parcel but easy enough to pop in with the card and iD and just grab it.
Dec 11th, 2022

Lyng lane post office times are always wrong
Nov 24th, 2022