Great Bridge Partnerships for Health

The receptionists are rude, you call the surgery just to be answered by rude staff who lack empathy. They say to call at 8am, yet you never get through till about one hour later to hear "We have no more appointments left, call back at 8 o'clock." I've phoned Cordley Street last Thursday, yet the DR wasn't there. One DR to two Surgery's. What joke! I requested for a practice manager to call me, yet still haven't received a call from them over 3 days!! Feel free to contact me, you know who I am! Then again, I wouldn't expect you to; you couldn't give a dam about your patients.
Apr 3rd, 2023

Shocking! Who knew the receptionist was also a medical professional, got told my 9 year old sons chicken pox are more contagious once theyve scabbed over so he cant come to the surgeryoffered a phone call appointment for his throat infection got a take it or leave it from the medical professional receptionist and a load of attitude thrown in for good measure after being corrected.
Feb 9th, 2023

All my family is registered with this gp and when my mom visited thought it makes sense to register her as a temporary patient but was denied statung that she is only here for a short period of time.
Oct 20th, 2022

Very Very bad service I'm disappointed!!
Oct 9th, 2022

I already knew to expect 0% customer service and 100% cant be arsed attitude when phoning this surgery to book an appointment. Dread talking to the deadheads answering the phones its embarrassing how bad they act. They think answering bluntly with barely information is going to get them anywhere, how about learn to elaborate and provide adequate information and maybe you wouldnt be struggling to get through the queue of people on the calls! You will then prevent 100 questions to get a simple answer which will then cut the time of the calls smart arses. I definitely feel like they are doing it on purpose but Emma answered to the wrong customer today because I was not having it!
Aug 30th, 2022