Great Bridge Dental Practice

Don't recommend if you need teeth put just looked on nhs and they still have teeth taken out as a service which they do not provide. Refer you over to place over in Cradley health. In pain now bad with mine & still waiting for referral to get back to me had to take matters into my own hands having to pay now for emergency as in too much pain
Apr 21st, 2023

Rearranged rearranged rearranged How many times!!!???? Took day off from the job to attend appointment and they calling me day before in the evening to rearrange again. Come on
Sep 22nd, 2022

The staff is very friendly and supportive, including their receptionist. The dentist is very professional and addressed multiple issues at the same time whilst also created a care plan at the very first appointment. She was very informative and calming. Would recommend their services.
Aug 2nd, 2022

I had to change my appointment twice with this practice because I came down with a really bad cold on the morning of my appointment s on two occasions unfortunately. I then arrived at another appointment and was told that it was cancelled without notifying me . I have tried to make another appointment and was told I could no longer have any more appointment s because of my cancellation s would they rather me turn up with cold symptoms then ? Very disappointed with the rudeness
Jun 16th, 2022

Could not be more disappointed with this dentist practice. I was in immense pain with a dental issue, my neck had also swollen because of it and I had a fever. I'm not registered at a dentist locally because none of them have space so I called every dentist in the area until I got to Great Bridge and spoke to a receptionist. I explained my situation and she advised to call in the morning for an emergency appointment and if there were any available they would see me, even though I wasn't registered. I remained in pain for another day and called in the morning and got through to a different receptionist. I asked for an emergency appointment and was told that even though they had some available they were "saving them for their own patients". I explained my situation again and asked what else I could do as I needed to be seen and the NHS have no real provision for emergency dental care and she just told me to "try again tomorrow". I am so disappointed in the sheer lack of care and compassion from a healthcare provider to someone desperate for help, especially when space was available but being withheld, and absolutely no alternative suggestions being advised. Perhaps the dentists at this practice are kind hearted people, but that's irrelevant if you can't even get to see them.
Jun 4th, 2022